Frequently Asked Questions

Products

We are importing our products directly from Europe to ensure quality and freshness. Most of our products are coming from France, Spain, Italy, Scotland, etc.

Yes, we try to bring new products all the time in order to answer to your needs. Check out our Facebook page to be up to date!

Promotions

You can enter your promotion code at the end of the payment process. You have to enter the number in the box presents for that. The discount will be deducted directly from your previous amount.

The promotion codes are targeting the loyal customers. You may provide us your email address in the lower right box of the home page or like Le Bon Marche Facebook page to receive the updates.

Order and Delivery

You can pay your order via Paypal. It is a secure way to proceed that doesn’t include additional fees. You may want to create your account on Paypal or make your payment as a “visitor” to avoid the mentioned step.

You order will be delivered according to the time window you chose during your check out process. We deliver the products during the week days from 10am to 6pm and the Saturdays from 10am to 1pm.

If we are not able to reach you at the supposed delivery time, we will call you to reschedule one. Please note that you will be charged $30.00 for the second delivery.

Once the payment has been made, you won’t be able to amend or cancel your order.

We will be happy to receive your feedback; don’t hesitate to email us at lebonmarche@elitefood.sg